Transparent Pricing
Predictable plans that grow with your agency.
From boutique local operators to multi-destination adventure agencies. 30 days free on Growth — no credit card required. Choose your plan when the trial ends.
No contracts or long-term lock-in. Cancel or switch anytime.
Starter
For boutique agencies and new tour operators getting organized.
Billed monthly, cancel anytime
Included in Starter:
- Complete inquiry-to-booking workflow
- Catalog, CRM, proposals, bookings, and operations
- Pre-departure readiness checklists
- Standard email support
Growth
For active agencies managing regular group and private departures.
Billed monthly, cancel anytime
Included in Growth:
- Complete inquiry-to-booking workflow
- Workflow automations from the live plan catalog
- Priority email & in-app support
Scale
For high-volume operators, DMCs, and multi-guide expeditions.
Billed monthly, cancel anytime
Included in Scale:
- Complete inquiry-to-booking workflow
- High-volume limits and advanced controls
- Dedicated onboarding specialist
Everything includes the full 30-day trial. You pick a plan at the end — switch or cancel any time. Prices in USD. Tax is added at checkout where it applies.
Need a multi-brand workspace, custom API, or dedicated SLA?
We work with large DMCs, regional consortia, and expedition leaders requiring custom volume contracts, white-label traveler domains, custom ERP/CRM integrations, and on-premise training.
Comparison
Compare all features side by side
Detailed breakdown of limits, inclusions, and capabilities across every plan.
| Plan Features | Starter$39 / mo | Growth$79 / mo | Scale$159 / mo |
|---|---|---|---|
| Core Operations & Itineraries | |||
Team member seats Active administrator and staff workspace logins | 5 | 15 | Unlimited |
Departures / month Scheduled and private trip departures managed simultaneously | 25 | 100 | Unlimited |
Published itinerary pages Live, shareable itinerary web pages with day-by-day routing | 10 | 50 | Unlimited |
Interactive proposal builder Send branded quotes and collect approvals online | |||
Day-by-day itinerary presets Reusable trip templates, highlights, and route descriptions | |||
PDF export & manifests Printable client vouchers, packing lists, and manifests | |||
| Sales & Client Experience | |||
Active website widgets Embeddable inquiry, departure, and contact forms on your site | 0 | 5 | Unlimited |
Inquiries & chat / month Monthly customer messaging and lead captures processed | 200 | 1,000 | 5,000 |
Custom itinerary domain Host itineraries on your own domain (e.g., trips.youragency.com) | |||
Online booking & checkout handoff Direct traveler checkout with passport details collection | |||
Custom inquiry & tailor-made planner Collect traveler style, duration, fitness level, and budget | |||
Automatic CRM follow-up reminders Notify assigned staff when a scheduled lead follow-up becomes due | |||
| Field Logistics & Operations | |||
Guide & porter assignment Roster staff, assign lead guides, and export crew lists | |||
Supplier directory & rate sheets Organize hotel, transport, and local operator contract rates | |||
Pre-departure readiness checklists Track permits, payments, visas, and medical declarations | |||
Equipment & inventory tracker Log tents, sleeping bags, and rental gear allocations | |||
| Security, Storage & Governance | |||
Document & photo storage Secure cloud storage for client documents, permits, and media | 2 GiB | 10 GiB | 50 GiB |
Database-level tenant isolation (RLS) Guaranteed row-level database separation across agencies | |||
Analytics & audit history Historical reporting and audit trail retention window | 90 days | 180 days | 365 days |
Data export on demand Export full customer, trip, and financial data in CSV/JSON anytime | |||
Role-based permissions (RBAC) Control access between owners, operations managers, and guides | |||
| Support & Onboarding | |||
Support channels How your team reaches our support engineering team | Email (24h SLA) | Priority Email & Chat | Dedicated Slack & Phone |
Spreadsheet & data migration Assistance importing existing customers, itineraries, and rates | Self-serve guides | Guided migration | Guided migration |
Dedicated onboarding specialist Personal 1-on-1 workflow setup and staff training session | |||
All prices are in USD, billed in advance for the selected billing period, and exclude applicable taxes. Custom invoices and wire transfers are available on Scale & Enterprise accounts.
FAQ
Frequently asked pricing questions
Everything you need to know about plans, billing, trial, and data ownership.
Can I change plans later?
Yes. You choose your plan when the trial ends, and you can upgrade or downgrade from your workspace billing settings at any time after that. There are no contracts and no long-term lock-in.
How does the 30-day free trial work? Do I need a credit card?
No credit card is required to sign up. You get full access to all Growth plan capabilities for 30 days so you can test departures, publish itineraries, and explore team workflows risk-free. You pick the plan you want at the end of the trial, not at signup.
What happens if we experience a peak season departure surge?
We understand adventure travel is seasonal. You will receive notifications as you approach plan limits, and you can temporarily upgrade to Scale during your peak season and return to Growth during the low season with zero penalties.
Are there any hidden transaction fees or payment processing surcharges?
No. Tourbase does not charge any percentage-based transaction cuts or hidden usage fees. You only pay your transparent SaaS subscription fee.
Can we connect our own domain for itineraries and customer proposals?
Yes. On the Growth and Scale plans, you can map your own custom subdomain (such as itineraries.youragency.com or trips.yourbrand.com) with automatic SSL provisioning.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express). Scale and Enterprise accounts can also pay via wire transfer / invoice upon request.
Can we cancel our subscription at any time?
Yes. You can cancel your subscription at any time with a single click in your workspace settings. Your access will remain active until the end of your prepaid billing period, and you can export your full data in standard formats before closure.
How do we migrate our existing spreadsheets and data to Tourbase?
We guide your team through the entire migration process. During onboarding, we help import your active departures, customer records, supplier directories, and trip catalogs so you can transition operations smoothly.
What does the custom onboarding process look like?
Every agency receives dedicated support. We work with you to set up your workspace, configure role-based permissions, and integrate booking widgets directly into your existing website.
What is included in "departure readiness" tracking?
Tourbase tracks all required actions before a trip departs: traveler passport scans, visa approvals, payment collection status, supplier confirmations, and internal checklists. It provides one clear checklist so nothing is forgotten.
Can we coordinate with external guides and local partners?
Yes. Tourbase provides role-based views. You can assign specific guides or local operations teams to departures, giving them secure access to manifests and safety details directly on their mobile devices.
Is our agency data isolated from other operators?
Yes. Data isolation is a core design principle of Tourbase. Every tenant’s data is strictly isolated at the database level with Row-Level Security (RLS), ensuring your itineraries, pricing, and client details remain completely private.
How is the platform priced, and what currencies are supported?
We offer straightforward pricing based on your operational scale (active departures and team members). All plans are billed monthly in USD and stated exclusive of any applicable taxes.
Run your next departure with less uncertainty.
See how Tourbase connects sales, bookings, people, suppliers, and operations into one workflow built for travel agencies.